Terms & Conditions

RESERVATIONS

A valid credit card is required to secure your reservation. Reservations can be completed using our online booking system or by calling our team at 619-750-0144.

 

Any changes to your reservation (date, time, location, number of guests, tour type, etc.) must be made at least 24 hours before your reservation. Bookings MUST be canceled at least 24 hours prior to your reservation. Next day reservations or reservations booked within 24 hours of the tour's start time CANNOT be refunded. 

In the event that you must cancel your reservation and your reservation is eligible for cancellation, please email us at info@sdexplorer.com at least 24 hours before your booking. Your reservation will not be considered "canceled" until you have received a cancellation confirmation email from our team.

You will be charged the full rate per person if any of the following apply:

  • No Show

  • Cancellation is less than 24-hours notice

  • Rescheduling your reservation with less than a 24-hour notice

  • Failing to confirm your reservation 24 hours in advance

General Policies:​

  1. For reservations placed over the phone, a valid credit card is required to secure the reservation.

  2. You can find all available tour dates on our online booking calendar

  3. Please be sure to confirm your tour location prior to arriving

  4. All guests must arrive 15 minutes prior to their tour start time 

  5. All children must be accompanied by an adult

  6. All guests are required to comply with local and state COVID-19 guidelines while on their outdoor adventure

  7. All guests must have a facial mask accessible for the safety of others on their tour

  8. By registering for a guided pier fishing or surf fishing tour, guests acknowledge and agree to the "Pier and Surf Fishing Release of Liability in the use of borrowed fishing equipment"disclaimer

Pier and Surf Fishing Release of Liability in the use of borrowed fishing equipment:

By registering for a guided fishing tour or outdoor activity, guests recognize that there are certain inherent risks associated with the above-described activity and they assume full responsibility for personal injury to themselves and (if applicable) their family members, and further release and discharge SDExplorer.com, its employees, and affiliates for injury, loss, or damage of their or their family's use of any borrowed equipment, whether caused by the fault of themself, their family members, or any of their registered guests or other third parties.